Excelsior Media Studios, Inc. (EMS, Inc.) is very
sensitive to privacy issues on the Internet and takes your privacy
seriously. We believe it is important that you understand how we treat and
use the information you may provide to us. As such this page will outline
our data collection/use practices.
This privacy statement applies to information collected by web addresses
in the etgirc.com and enterthegame.com. It also applies to any information
collected in or as a part of any software or service we provide.
Our principal activities are:
- Online Chat Services
- Gaming Services
- Software & Game Development
What personal information do we
We collect personal information from you when you place an order, setup
the ETGiRC software, or register on one of our sites.
When setting up and using ETGiRC you may be asked to enter your email
When registering on our site, as appropriate, you may
be asked to enter your: name, country/location, email address. You may,
however, visit our site anonymously.
What do we use your personal information for?
When ordering on our site, as appropriate, you may be asked to enter your:
name, mailing address, phone number or credit card information.
Any of the information we collect from you may be used in one of the
• To process transactions
Your information, whether public or private, will not be sold,
exchanged, transferred, or given to any other company for any reason
whatsoever, without your consent, other than for the express purpose of
delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
The email address you provide for order processing, will only be used to
send you information and updates pertaining to your order.
The email address you provide for ETGiRC Setup, will only be used to
send you information and updates pertaining to your ETGiRC Account.
The email address you provide for website forums/access, will only be
used to send you information and updates pertaining to that website and
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the
information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer
service requests and support needs)
What non-personal information do we
What do we use your non-personal information for?
Non-personal information, alone, cannot be used to identify or contact you. EMS, Inc. may collect non-personal information about your use of our online services both on our website and in the course of game play and software usage.
When you use our products and services or you play our games or our hosted games, we may collect certain non-personal demographic information including gender, region of the world, feature usage, game server and play statistics and scores, user rankings, information about your computer hardware, and your Internet Protocol (IP) address.
Any of the information we collect from you may be used in one of the
• Allowing people in your authorized list to see what games you are playing and on what server
• Updating our master servers with any game servers running
• Providing scores, leaderboards, and game statistics
• Preventing others from using your accounts
• General demographic or usage statistics
• In case of abuse to block someone from using our services
How do we protect your information?
We implement a variety of security measures to maintain the safety of your
personal information when you place an order or access your personal
We offer the use of a secure server. All supplied sensitive/credit
information is transmitted via Secure Socket Layer (SSL) technology and
then encrypted into our Payment gateway providers database only to be
accessible by those authorized with special access rights to such systems,
and are required to keep the information confidential.
EMS, Inc. does not store credit card numbers on our servers. Credit card
numbers are submitted to a credit card authorization service. This service
provides EMS, Inc. with credit card validation information only. We do not
have access to your personal financial data.
Public Information Including User Generated Content & Online Forums
You may choose to disclose information about yourself in the course of contributing user generated content to EMS Inc.'s sites or hosted games or in our online chat rooms, message boards, user "profiles" for public view or in similar forums on our sites. Information that you disclose in any of these forums is public information, and there is no expectation of privacy or confidentiality there.
Do we have Log Files?
As is true of most Web sites/servers, we gather certain information
automatically and store it in log files. This information may include IP
addresses, browser type, referring/exit pages, operating system, date/time
stamp, clickstream data, account name, and other data sent to our
We use this information to analyze trends, to administer the sites and
servers, and to track how visitors interact with the sites/servers.
Yes (Cookies are small files that a site or its service provider transfers
to your computers hard drive through your Web browser (if you allow) that
enables the sites or service providers systems to recognize your browser
and remember certain information.
the items in your shopping cart and understand and save your preferences
for future visits.
You have the option of disabling cookies in your web browser for our
website, but doing so will make it so you can not access account features
or post on our website. You will however still be able to access and read
all public areas of our website without cookies.
Do we disclose any information to outside
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information. This does not include trusted third
parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release
is appropriate to comply with the law, enforce our site policies, or
protect ours or others rights, property, or safety. However,
non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include third party chat rooms,
websites, products, or services on our website. These third party sites
have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and
welcome any feedback about these sites.
California Online Privacy Protection Act
Because we value your privacy we have taken the necessary precautions to
be in compliance with the California Online Privacy Protection Act. We
therefore will not distribute your personal information to outside parties
without your consent.
Childrens Online Privacy Protection Act
We are in compliance with the requirements of COPPA (Childrens Online
Privacy Protection Act), we do not collect any information from anyone
under 13 years of age. Our website, products and services are all directed
to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use,
disclaimers, and limitations of liability governing the use of our website
By using our site, you consent to our websites
us using the information below.
Excelsior Media Studios, Inc.
attn: Privacy Department
5000 Euclid Ave ste 301
Cleveland, Ohio 44103